LICENSE_ERROR INVALID_LICENSE, LICENSE_KEY_FORBIDDEN, SDK_NOT_VERIFIED |
Invalid license |
Your license is missing, expired, or not valid for this version of the app. Contact your account manager or IT team to renew or reactivate your license. |
CONFIG_ERROR INVALID_ARGUMENT |
Invalid configuration |
The app is not configured correctly. Please contact your support team to resolve this. |
NETWORK_ERROR NO_CONNECTION |
No connection |
The device has no network access. |
NETWORK_ERROR UPLOAD_FAILED |
Upload failed |
It looks like some tire images didn’t reach our server. Please ensure your internet connection is stable and try again. |
NETWORK_ERROR TIMEOUT |
Server not responding |
The server took too long to respond. Check your connection and try again. If this keeps happening, contact support. |
SCAN_ERROR SDK_NOT_INITIALIZED |
App not ready |
A scan was started before the app finished loading. Wait for the app to fully load, then try your scan again. |
SCAN_ERROR INITIALIZATION_FAILED |
App failed to start |
The app could not complete its startup process. Restart the app. If the problem continues, contact your IT team. |
SCAN_ERROR SESSION_CREATION_FAILED |
Could not start scan session |
The app was unable to open a new measurement session.Restart the app and try again. |
SCAN_ERROR MEASUREMENT_ERROR |
Processing error |
We encountered an issue analyzing your tire. Please repeat the measurement slowly. If the problem persists, contact our support team for assistance. |
SCAN_ERROR ALREADY_RUNNING |
Scan already in progress |
Another scan is currently running. Wait for the current scan to finish before starting a new one. |
SCAN_ERROR INTERNAL_ERROR |
Something went wrong |
An unexpected error occurred in the app. Restart the app and try again. If the issue continues, report it to support. |
SCAN_ERROR UNKNOWN_ERROR |
Something went wrong |
An unexpected error occurred in the app. Restart the app and try again. If the issue continues, report it to support. |
RESULT_ERROR INVALID_UUID |
Measurement not found |
The scan ID doesn't match any record on the server. Re-run the scan or check your scan history for the correct record. |
RESULT_ERROR RESULT_ERROR |
Result unavailable |
The server could not return the measurement result. Try fetching the result again. If it fails, rescan the tire. |